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Service & Maintenance

HUR (UK) Technical support helps you get the most of your equipment. In choosing HUR you become part of a worldwide network that offers:

Telephone support

To help you with troubleshooting, ordering spare parts, requests for service calls etc. our office is open Monday – Friday 9am – 5pm and Saturday 9am – 1pm

Customer service

Our head office is in Colchester but we have a number of technical support centres throughout the UK. HUR’s authorised engineers are qualified and trained to carry out:

• Equipment installation

• Repairs

• Replacement of parts

• Equipment servicing
  

To keep your machines in good working order authorised engineers assure you of the most up to date service procedures using genuine HUR spare parts.

 

Service Contracts

A service contract is the best possible insurance policy for your machines. Regular maintenance helps prevent potential problems, lowers the cost of spare parts and reduces machine downtime. Most importantly it helps maintain your customers’ satisfaction.

 

HUR offer 2 service contract options with one or two service visits annually, depending on usage, emergency call-outs, labour and spare parts at discounted rates.