
HUR/TRP Certified Retention Partner Programme
HUR UK has teamed up with The Retention People to add value to our customers and contacts by educating operators in the latest developments in retention research. The Retention People are the world’s leading researchers in health and fitness membership retention and customer behaviour and are dedicated to increasing the level of education in this area to all operators.
We will deliver you the latest TRP research and news every quarter, to ensure that you are kept completely up to date with TRP’s latest findings and developments in the retention field.
“To ensure the future growth of our industry, it is vital that operators improve the retention of their customers. As well as delivering health benefits to the nation through increased participation, retention is the key metric in sustainable growth – it’s what drives operator profits and investment in new products and services."
Alister Rollins CEO The Retention People
All research and content is provided by
The Retention People as part of the
TRP Certified Retention Partner Programme.
click the logo below to visit their website.
All data analysis provided independently by
Dr. Melvyn Hillsdon.
“To ensure the future growth of our industry, it is vital that operators improve the retention of their customers. As well as delivering health benefits to the nation through increased participation, retention is the key metric in sustainable growth – it’s what drives operator profits and investment in new products and services."
Alister Rollins CEO The Retention People
HUR has teamed up with The Retention People to add value to their customers by educating operators in the latest developments in retention research. The Retention People are the world’s leading researchers in health and fitness membership retention and customer behaviour and are dedicated to increasing the level of education in this area to all operators.
We will deliver you the latest TRP research and news every quarter, to ensure that you are kept completely up to date with TRP’s latest findings and developments in the retention field